Privacy Policy

Conditions of return for London Elegance

• Return Policy: You have 30 days from the date of delivery to make a return.
• Refundprocessing: Refunds will be processed within 14 days of receipt of the return.
• Return charges: There are no additional charges.

At London Elegance, customer satisfaction is our priority. We have listed our return and refund policies below to guide you through the process. Please read these terms carefully to understand your options.

Return policy: You have 30 days from the date of delivery to request a return.

Eligibility: Returns are accepted under the following circumstances:

• Ordercancellation: Orders may be cancelled prior to shipment.

• Damage on arrival: if the product arrives damaged, inform us immediately.

• Manufacturing defect: please contact us if you discover a defect.

• Change of mind: you can return products in their original condition within 30 days.

• Exchange: contact us for an exchange due to size or variant requests.

• Returned product: inform us immediately if you have received an incorrect item.

Initiate a return:

• Contact us: send an e-mail to support@london-elegance.com with your order number and the reason for return.

• Confirmation: our team will provide you with return instructions.

• Shipping: ship the product to the address provided at your own expense.

• Inspection: once we receive the product, we will inspect it and process the refund or replacement accordingly.

• Refundprocess: refunds will be made to the original payment method within 14 days.

Note: we are committed to providing a transparent process based on the delivery date. If you have any questions, please contact our customer service department.

Address: 36600 - 001, IFZA Business Park, DDP, Dubai, Verenigde Arabische Emirate,

Contact us at

E-mail: support@london-elegance.com

Telephone: +33756827436

Opening Hours:

Monday to Friday: 8 a.m. to 6 p.m.

Saturday and Sunday: 10 a.m. to 4 p.m.

Estimated response time: (30 minutes - 24 hours)