Cancellation Policy

Cancellation Policy

Thank you for shopping with us! We strive to provide you with the best products and services. To ensure a smooth shopping experience, please review our cancellation policy below.

Order Cancellation

Customers may request to cancel their order within 60 minutes of placing it. After this period, we begin processing orders immediately to ensure timely delivery.

How to Request a Cancellation

To request a cancellation within the 60-minute window, please follow these steps:

1. Contact Us Immediately
Support@London-Elegance.com

2. Provide Order Details
- Include your order number, full name, and reason for cancellation.

3. Confirmation
- Our customer service team will confirm your cancellation request via email. Please ensure you receive this confirmation to ensure your cancellation has been processed.

Important Notes

- Cancellation requests beyond 60 minutes: Unfortunately, we cannot accept cancellation requests beyond 60 minutes as we promptly process orders to ensure quick delivery.
- Refund Processing: If your cancellation request is approved, any charges will be refunded to your original method of payment within 3-5 business days.
- Custom Orders: Custom or personalized orders may have different cancellation terms. Please refer to the product description or contact our customer service for more details.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.

Thank you for shopping with us :)